PRIVACY POLICY

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and authentication data (managed by Clerk).
• Payment Information: Billing details processed securely by Stripe. We do not store credit card numbers.
• Health Data: For Hormone Maximization clients, bloodwork results and health metrics you voluntarily provide.
• Usage Data: How you interact with our platform to improve your experience.

2. How We Use Your Information

• To provide and personalize our fitness coaching services
• To process payments and manage subscriptions
• To communicate with you about your account and services
• To send important updates and promotional content (with your consent)
• To improve our services and develop new features

3. Third-Party Services

We use trusted third-party services to operate our platform:

• Clerk: Authentication and user management
• Stripe: Payment processing
• Convex: Secure database storage
• Resend: Email communications

Each service has its own privacy policy and security measures. We only share the minimum data necessary for these services to function.

4. Data Security

We implement industry-standard security measures to protect your data:

• Encrypted data transmission (HTTPS/TLS)
• Secure authentication with multi-factor options
• Regular security audits and monitoring
• Limited access to sensitive data on a need-to-know basis

5. Health Data Protection

For clients providing health information (particularly Hormone Maximization subscribers):

• Health data is stored separately with additional security controls
• Access is strictly limited to authorized personnel
• You control what health information you share
• You may request deletion of health data at any time

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

7. Cookies and Tracking

We use essential cookies for authentication and site functionality. We do not use third-party advertising cookies or sell your data to advertisers.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data as required by law or for legitimate business purposes.

9. Children's Privacy

Fletchzilla is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or prominent notice on our platform.

11. Contact Us

For privacy-related inquiries, please contact us at privacy@fletchzilla.com